- About Hikaya
In 2017, Hikaya Pharmacy embarked on its journey to provide health support to the Jordanian community when it opened its first branch in the Jordanian capital, specifically in Deir Ghbar. Hikaya proceeded steadily towards success, relying on providing the highest level of healthcare by employing and training medical competencies. Now, Hikaya offers its services through 8 branches spread across Amman, hoping to reach all provinces of the kingdom and serve the largest possible segment of the Jordanian community.
- Why Hikaya:
At Hikaya, we care about providing high-level services to our customers. We strive to search for health products that meet international standards and ensure the availability of most of the medications our customers need, saving their time and effort in searching for medicine. To save our customers’ time and effort, we created an online store where Jordanians can select the medicine they want and receive it at home quickly and easily. We spare no effort in searching for specialized staff and providing a suitable family environment that makes all our staff work with love and harmony. We take pride in our team, composed of pharmacists with extensive experience in dealing with customers and assisting them in choosing the appropriate medical products.
- Our goal:
To continually surpass the current standards by constantly challenging our capabilities and skills, providing the highest level of health service around the clock by trained pharmacists on how to serve customers. We aim to provide advice and consultation to our customers to build their high trust, increase their loyalty to the Hikaya group, and become their first destination.
- Our vision:
We believe in everyone’s right to access high-quality medical products. Therefore, at Hikaya, we aspire to offer our services to the largest segment of the Jordanian community and include a larger number under our growing family umbrella.
- Our mission:
Hikaya is led by a management team with extensive experience, keen to impose continuous control over improving the level of work, extracting periodic reports, and developing performance based on them. We continuously evolve to provide a high-level service that wins the satisfaction and approval of Jordanian citizens.
- Our blog:
To take care of our customers and provide everything needed to create bonds of trust between us, we started creating a medical blog supervised by a group of specialists. It offers reliable medical information, discusses common health problems, suggests solutions like colon problems and headaches, and provides various medical tips.
- Integrity: Doing what serves our customers’ interest in the best way.
- Quality: Commitment to search for the best medical products to satisfy our customers.
- Efficiency: Employing a team of pharmacists with high competence and experience, and constantly monitoring and developing them.
- Belonging: Loyalty and sense of responsibility towards our customers, and working to include our family of management, employees, and customers as well.
